Terms of Service

Last updated: June 19, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Kentron Technologies LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of any product, platform, or service operated by Kentron Technologies LLC, including this website at kentronhq.com (collectively, the "Services").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE OUR SERVICES.

You must be at least 18 years old and have full legal authority to enter into this agreement on behalf of yourself or the business entity you represent.

2. Description of Services

Kentron Technologies LLC builds, operates, and manages a portfolio of cloud-based software products for US businesses. These products include SaaS platforms, progressive web applications, and related tools for business operations. Individual products are governed by their own product-specific terms where applicable; these Terms apply to all Services and to your relationship with Kentron Technologies LLC as a company.

We are a software provider only. We are not a party to any transaction between you and your customers. We do not perform field services, provide business or legal advice, or guarantee revenue or outcomes from use of our products.

We reserve the right to modify, add, or discontinue any product or feature at any time with reasonable notice.

3. Account Registration and Security

You agree to provide accurate, current, and complete information when creating an account, and to keep that information updated. You are solely responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activity that occurs under your account, whether or not authorized by you.
  • Notifying us immediately at support@kentronhq.com if you suspect unauthorized access to your account.

We are not liable for any loss or damage arising from your failure to maintain account security.

4. Free Trials and Subscriptions

Some of our products offer a free trial period. Trial terms, duration, and conversion requirements are set out in the relevant product's signup flow. We reserve the right to modify or terminate a trial if we reasonably believe it is being abused or used in violation of these Terms.

Paid subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. Pricing is set per product and displayed at the time of signup. We will provide at least 30 days' written notice before any price increase takes effect on an active subscription. You may cancel at any time through your account settings or by contacting support@kentronhq.com. Cancellation takes effect at the end of the then-current billing period. We do not provide prorated refunds for unused portions of a paid period.

Payment processing is handled by Stripe, Inc. Your use of Stripe in connection with our products is governed by the Stripe Services Agreement. We do not store your full payment card information.

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in violation of any applicable federal, state, or local law or regulation.
  • Upload, transmit, or store content that is fraudulent, defamatory, obscene, threatening, or that infringes the intellectual property or privacy rights of any third party.
  • Attempt to gain unauthorized access to any portion of the Services, any other account, or any systems connected to the Services.
  • Reverse engineer, decompile, or otherwise attempt to derive the source code of any of our products.
  • Resell, sublicense, or make the Services available to any third party without our express written consent.
  • Use the Services to send unsolicited commercial messages or to facilitate spam.
  • Interfere with or disrupt the integrity or performance of the Services or the servers and networks connected to them.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to investigate suspected violations and may suspend or terminate accounts in our sole discretion without prior notice.

6. Messaging Compliance: SMS and Email

How our messaging works: Kentron Technologies LLC operates products that send transactional SMS messages and emails on behalf of business operators to their customers. The sender in every case is one of our products acting on behalf of an operator subscriber; recipients are that operator's own customers; and the purpose of every message is transactional, including invoice delivery, quote delivery, payment confirmation, and appointment reminders. No marketing or promotional messages are sent without separate, explicit consent from the recipient. Operators are responsible for ensuring their customers have opted in before using our products to contact them.

SMS and email delivery is provided via third-party providers (Twilio for SMS; SendGrid for email). Operators who use our messaging features are solely responsible for ensuring that all messages comply with all applicable laws, including:

  • TCPA (Telephone Consumer Protection Act). You must obtain prior express written consent from each recipient before sending any marketing or promotional SMS. You must honor all STOP opt-out requests immediately and maintain a suppression list.
  • CAN-SPAM Act. All commercial emails must include a functioning unsubscribe mechanism, your valid physical postal address, an accurate subject line, and proper sender identification.
  • State laws. Various states impose additional requirements on electronic communications. You are responsible for compliance with the laws of all jurisdictions in which you and your customers are located.

You represent and warrant that you have all necessary consents and permissions for every message you send through our Services. You agree to indemnify and hold us harmless from any claim, fine, penalty, or liability arising from your failure to comply with applicable messaging laws.

Kentron Technologies SMS Program Disclosures

  • Kentron Technologies products send transactional SMS notifications on behalf of field service businesses to their customers, including invoice delivery, quote delivery, payment confirmations, appointment reminders, and overdue invoice notices. No marketing messages are sent.
  • Message frequency varies based on business activity.
  • Message and data rates may apply.
  • To stop receiving messages, reply STOP to any message. You will receive one confirmation message and no further messages will be sent.
  • To rejoin, contact the business directly to have your information re-entered into the platform.
  • For help, reply HELP to any message or contact us at support@kentronhq.com.
  • Wireless carriers are not liable for delayed or undelivered messages.
  • For information on how we handle your data, see our Privacy Policy.

7. Data Ownership and License

As between you and us, you own all business data you create, upload, or input into our Services, including customer records, operational records, and related content ("Your Data").

You grant us a limited, non-exclusive, worldwide, royalty-free license to store, process, transmit, and display Your Data solely to the extent necessary to provide the Services to you. We do not sell Your Data to third parties. We do not use Your Data to train machine learning models.

You represent and warrant that you have all rights necessary to grant this license and that Your Data does not violate any applicable law or infringe any third-party rights.

8. Intellectual Property

Our products and this website, including all software, design, text, graphics, interfaces, and content (excluding Your Data), are owned by or licensed to Kentron Technologies LLC and are protected by United States and international intellectual property laws. Nothing in these Terms transfers any ownership interest in our products or this website to you.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the applicable Services during the term of your active subscription, solely for your internal business operations and in accordance with these Terms. This license terminates automatically upon expiration or termination of your subscription.

You may not use our trademarks, service marks, logos, or brand names without our prior written consent.

9. Third-Party Services

Our products integrate with third-party services including Stripe (payments), SendGrid (email), Twilio (SMS), Google Firebase (infrastructure), Vercel (hosting), Cloudflare (edge delivery), and optional accounting integrations. Your use of these services is governed by their respective terms and privacy policies. We are not responsible for the acts or omissions of any third-party service provider.

10. Availability

We make commercially reasonable efforts to maintain high availability of our Services. We do not guarantee uninterrupted or error-free operation. Our Services may be temporarily unavailable due to scheduled maintenance, unplanned outages, or circumstances beyond our control. We are not liable for any damages, losses, or costs arising from any period of unavailability.

11. Indemnification

You agree to defend, indemnify, and hold harmless Kentron Technologies LLC, its members, managers, officers, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of or access to the Services.
  • Your violation of these Terms.
  • Any messages (SMS or email) you send through our Services, including any violation of the TCPA, CAN-SPAM Act, or any other applicable messaging law.
  • Your violation of any applicable law or regulation.
  • Your infringement of any third-party right, including intellectual property or privacy rights.
  • Any dispute between you and your customers.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KENTRON TECHNOLOGIES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KENTRON TECHNOLOGIES LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF: (i) THE TOTAL FEES ACTUALLY PAID BY YOU TO US DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (ii) TWENTY-NINE DOLLARS ($29.00).

14. Termination

You may cancel your subscription at any time through your account settings or by contacting support@kentronhq.com. Upon cancellation, your access continues until the end of the then-current billing period.

We may suspend or terminate your access immediately and without prior notice if: (i) you breach any provision of these Terms; (ii) we reasonably suspect fraudulent, abusive, or illegal activity; (iii) we are required to do so by law; or (iv) we discontinue the relevant product.

Upon termination for any reason, your license to use the affected Services immediately terminates. Sections 7, 8, 11, 12, 13, 15, 16, and 17 of these Terms survive termination.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 14 days' advance written notice by email to the address on your account, or by posting a prominent notice within the affected product. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.

16. Dispute Resolution and Arbitration

Before initiating any formal dispute proceeding, you agree to contact us at support@kentronhq.com with a written description of the dispute. We will attempt to resolve it informally within 30 days.

If informal resolution fails, any dispute arising out of or relating to these Terms or our Services will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules. Arbitration will be conducted in Broward County, Florida, or by telephone or videoconference at your election.

YOU AND KENTRON TECHNOLOGIES LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Either party may bring an individual action in small claims court or seek emergency injunctive relief from a court of competent jurisdiction to prevent irreparable harm to intellectual property or confidentiality rights.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. To the extent any matter is not subject to arbitration under Section 16, you consent to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida.

18. General Provisions

  • Entire Agreement. These Terms, together with our Privacy Policy and any product-specific terms, constitute the entire agreement between you and Kentron Technologies LLC regarding our Services.
  • Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions continue in full force.
  • Waiver. Our failure to enforce any provision will not constitute a waiver of our right to enforce it in the future.
  • Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, or sale of assets.
  • Force Majeure. We are not liable for failure or delay in performance caused by circumstances beyond our reasonable control.
  • No Agency. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Kentron Technologies LLC.

19. Contact and Legal Notices

For general support inquiries: support@kentronhq.com

For formal legal notices required under these Terms, send in writing to:

Kentron Technologies LLC
1323 SE 17th St
Fort Lauderdale, FL 33316-1707
United States